Last updated: November 15, 2026
This Privacy Policy explains what information Widescale Integrated Services LC (“Widescale,” “we,” or “us”) collects through widescale.com, how we use it, who can see it, and the choices you have. We collect only what we need to respond to you and to keep the site secure and working.
Information you give us
We collect information only when you choose to send it to us:
- Contact and inquiry form. Your name, email address, and message are required. You may also provide your agency or company, phone number, inquiry type, NAICS code or solicitation number, response deadline, place of performance, security framework or clause, and a link to a solicitation or questionnaire.
- Marketplace quote requests. Your name, email address, and a description of your requirement are required. You may also provide your agency or department, phone number, location, the product or capability you are asking about, quantity, date needed, a solicitation number, and notes.
- Email and phone. Anything you send us directly by email or tell us by phone.
We use this information to respond to your request, prepare quotes and proposals, deliver services you ask for, and keep records of our business communications. Form submissions are saved in the website’s database and emailed to Widescale. Access is limited to authorized Widescale personnel and the hosting and email providers that operate those systems.
Please do not send sensitive information through our forms, including passwords, API keys, controlled unclassified information (CUI), personal identifiers such as Social Security numbers, or confidential incident details. Share a general description and a reference number instead, and we will arrange an appropriate channel if more detail is needed.
Information collected automatically
Like most websites, our web server records basic technical information about each request, such as your IP address, the date and time, the page requested, the referring page, and your browser and device type. We use these logs for security, troubleshooting, and performance, and keep them for a limited period.
Analytics and cookies
We use Microsoft Clarity, a behavioral analytics service, to understand how visitors use the site so we can make it clearer and easier to use. Clarity may capture pages viewed, clicks, scrolling, and mouse movement, and may record anonymized sessions and heatmaps, along with general device, browser, and approximate location information. Clarity’s default settings mask text typed into form fields. Clarity may set cookies such as _clck and _clsk, and Microsoft may set additional cookies. Data collected by Clarity is processed by Microsoft under the Microsoft Privacy Statement and the Clarity terms.
Our pages also load fonts from Google Fonts, which means your browser requests those fonts from Google and Google receives your IP address and browser information as part of that request.
Widescale does not set its own advertising or tracking cookies for visitors. You can block or delete cookies in your browser settings, or use a content blocker, and the site will continue to work.
How we share information
We do not sell your personal information and we do not use it for advertising. We share information only with:
- service providers that help us run the site and our business, such as website hosting, email delivery, and analytics (including Microsoft Clarity), who may use it only to provide those services;
- government agencies, prime contractors, or partners, but only when you ask us to engage with them on your behalf or your request is about work involving them; and
- others when required by law, to enforce our rights, or to protect the safety and security of our visitors and systems, or in connection with a sale or reorganization of our business.
How long we keep information
We keep inquiries and quote requests for as long as needed to respond to you, perform any resulting work, and meet our business, contracting, and legal record-keeping obligations. You may ask us to delete your information, and we will do so unless we are required or permitted to keep it.
Your choices and rights
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. Contact us using the details below and we will respond within a reasonable time. Because we do not sell personal information or share it for cross-context advertising, there is no sale or sharing to opt out of.
Security
This site is served over HTTPS, and we use access controls and routine maintenance to protect the information you send. No method of transmission or storage is completely secure, which is why we ask you not to send sensitive information through the site.
Children
This site is intended for businesses and government organizations and is not directed to children under 13. We do not knowingly collect personal information from children.
Links to other sites
Our pages may link to other websites, such as SAM.gov. We do not control those sites and are not responsible for their privacy practices.
Changes to this policy
We may update this policy as our site or practices change. The “Last updated” date above shows when it was last revised.
Contact us
Widescale Integrated Services LC
Email: GC@widescale.com
Phone: 312-761-0103
